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FAQs

What is COMHOMA's return & refund policy?

Shop with confidence—COMHOMA offers a hassle-free 30-day return policy for quality-assured products. Ensure items are returned in original condition to qualify for full refunds.

  • 30-Day Return Guarantee: Full refunds available within 30 days of purchase, provided items are unused, undamaged, and in original packaging with all accessories. Partial or no refund for used, damaged, or materially different items.
  • Return Conditions: Original packaging and all accessories must be included. Non-quality-related returns: Buyer covers shipping costs; a 20% fee may apply for free shipping items. Refunds processed after warehouse inspection; partial refunds issued for damaged or incomplete items.
  • Shipping Responsibilities: Buyer covers shipping costs for non-defect returns (e.g., change of mind). Use trackable courier services to ensure safe delivery.
  • Exceptions: Returns not following the approved process may be rejected or incur additional fees. Refund requests expire 30 days after warranty claim opening.

Is assembly required?

Yes, the Chair requires assembly, but customers frequently mention it's straightforward and takes about 20 minutes.

Many reviewers highlight the clear pictured instructions make the process simple - some even had their children help with assembly!

What tools are needed?

The chair comes with all the necessary tools and hardware for assembly. You typically don't need any additional tools beyond what's included in the package.

What is the chair's weight capacity?

It has a maximum weight capacity of 300 pounds.

The chair features a high-quality gas rod and sturdy base construction to support this weight limit safely and durably.