COMHOMA is a brand that values transparency and building good relationships with our valued customers. As a result of this, we employ no questions asked warranty policy for all our customers.

If for any reason your Comhoma products are damaged, malfunctioning or have any issues, Comhoma will take full responsibility for your product within 1 year after the purchase date on most items.

 

OUR COMMITMENT TO YOU:

All Comhoma customers qualify for full access to our no questions asked warranty immediately after purchase. If you ever have any inquiry's regarding whether or not your product is still under warranty just email us at support@comhoma.com and inquire about your warranty status. We will ask for:

  1. Your Full Name 
  2. Your Order Number
  3. Your Address

against:

  1. missing parts at the time of delivery;
  2. parts damaged at the time of delivery or within 1-year warranty;
  3. incorrespond with the description in the applicable contract of sale at the time of delivery;
  4. major parts should be include: pillows,cushions,armrests,base,wheels,ect.

TO RECEIVE WARRANTY SERVICE, PLEASE:

  1. Contact our Customer Service Department at support@comhoma.com and advise them of the nature of the issue. Customer Service will provide you with supportrmation as to how to proceed.
  2. Please remember, product returned for warranty claims must be accompanied by the original order number as well as written details regarding the nature of the problem, the location of the product, etc.
  3. If your product is returned, please retain a copy of the shipping supportrmation for your records.

CUSTOMER SERVICE 

  • support@comhoma.com

MARKETING

  • support@comhoma.com
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