COMHOMA is a brand that values transparency and building good relationships with our valued customers.
If for any reason your Comhoma products are damaged, malfunctioning or have any issues, Comhoma will take full responsibility for your product within 1 year after the purchase date on most items.
Our Commitment to You:
All COMHOMA customers qualify for full access to our no questions asked warranty immediately after purchase. If you ever have any inquiry's regarding whether your product is still under warranty, just email us at firstname.lastname@example.org and inquire about your warranty status. We will ask for:
- Your Full Name
- Your Order Number
- Your Address
- missing parts at the time of delivery;
- parts damaged at the time of delivery or within 1-year warranty;
- In correspond with the description in the applicable contract of sale at the time of delivery;
- major parts should be included: pillows, cushions, armrests, base, wheels, ect.
To Receive Warranty service, please:
- Contact our Customer Service Department at email@example.com and advise them of the nature of the issue. CS team will provide you with information as to how to proceed.
- Please remember, product returned for warranty claims must be accompanied by the original order number as well as written details regarding the nature of the problem, the location of the product, etc.
- If your product is returned, please retain a copy of the shipping information for your records.