Overview
FAQs
Reviews
Enjoy your comefortable home!
For several years,
COMHOMA is commited to focusing on providing comfortable and unique furniture for each family.
We believe that the really good product should be cheap and of high quality to make your life easier.

 

FAQs

What is COMHOMA's return & refund policy?

Shop with confidence—COMHOMA offers a hassle-free 30-day return policy for quality-assured products. Ensure items are returned in original condition to qualify for full refunds.

  • 30-Day Return Guarantee: Full refunds available within 30 days of purchase, provided items are unused, undamaged, and in original packaging with all accessories. Partial or no refund for used, damaged, or materially different items.
  • Return Conditions: Original packaging and all accessories must be included. Non-quality-related returns: Buyer covers shipping costs; a 20% fee may apply for free shipping items. Refunds processed after warehouse inspection; partial refunds issued for damaged or incomplete items.
  • Shipping Responsibilities: Buyer covers shipping costs for non-defect returns (e.g., change of mind). Use trackable courier services to ensure safe delivery.
  • Exceptions: Returns not following the approved process may be rejected or incur additional fees. Refund requests expire 30 days after warranty claim opening.
What adjustable features does the chair have?

This chair offers multiple adjustment options for personalized comfort:

  • Seat height adjustment (via SGS Class-3 gas lift)
  • 360° swivel for easy movement
  • Reclining backrest with 3 fixed angles: 90° (upright)110°, and 120° (relaxed tilt)
  • Non-adjustable headrest and armrests (fixed position)

The ergonomic design promotes proper posture during work or relaxation. For detailed measurements, check the product specifications.

Do I need extra tools for assembly? How long does it take?

No extra tools required! All necessary tools and an illustrated manual are included. Most users can assemble it solo within 30 minutes. Contact 24/7 customer support if needed.

Is the bonded leather easy to clean?

Yes! The waterproof bonded leather surface can be wiped clean with a damp cloth. Avoid sharp objects to prevent surface scratches and extend durability.

How reliable is the quality? What’s the warranty?

Features include an SGS Class-3 gas lift (120,000+ cycle tested) and BIFMA-certified structure. Enjoy a 30-day replacement service, 1-year parts warranty, and 24/7 customer support.